Rural Water Utility

The Rural Water Utility Department oversees the delivery of safe and reliable water services to customers throughout the RM of Dauphin. Services include utility administration, infrastructure maintenance, system monitoring, customer support, and planning for future water system improvements. 

General Utility Information
  • Water Utility Payments can be made by Cheque, Cash, Debit, Electronic Payment or Pre-Authorized Payment.  ** WE DO NOT ACCEPT CREDIT CARDS **
    ⚠️ Important: Online banking payments are not processed the same day they are made. Please allow up to 5 business days for your bank to process and forward the payment. 
  • If you would like to be set up for pre-authorized payments we require a voided cheque along with this form which is also available at the Municipal Office.
  • A late payment charge of 1.25% shall be charged on the dollar amount owing after the billing due date.
  • Service may be disconnected and discontinued immediately and without further notice in the event of non-payment of the account within 30 days after the due date.

Utility Line Locates
All utility line locate requests must be in writing: Utility Line Locate Request Form


Utility Service Forms & By-Laws

Contact:
Tyson Hulley

Water Distribution/Safety Manager
204-638-4531 (Office)

Email: utility@rmofdauphin.ca

Financial Institutions that are set up for online payments are:
Manitoba Credit Unions
Bank of Montreal
Royal Bank of Canada
TD Canada Trust
Scotiabank
CIBC is not included at this time

Payment Options – Taxes, Utilities, and General Payments

The RM of Dauphin offers several convenient ways to pay your property taxes, utility bills, and other municipal fees. Please remember that the RM of Dauphin and the City of Dauphin are separate institutions, and payments must be made specifically to the RM of Dauphin.

Important Notes

  • Payments must be received by the due date to avoid late fees.

  • Online banking payments may take up to 5 business days to process. Most banks do not send payment notifications the same day.

  • Post office disruptions do not excuse late payments; property owners remain responsible for ensuring payments arrive on time.

  • Always include your tax roll number, utility account number, or invoice reference number to ensure correct processing.

  • Credit cards are not accepted for any RM payments.

Online Bill Payments 

E-Transfers:

  • Send securely to info@rmofdauphin.ca

  • Include your tax roll number, utility account number, or invoice number so the payment can be applied correctly.

In-Person Payments

  • Pay at the RM of Dauphin Office during regular business hours.

  • Accepted methods: cash, cheque, debit.

  • Credit cards are NOT accepted.

Secure Drop Box

  • Available outside the RM office during weekends and office closure times.

  • For cheque payments only.

  • Please include your roll or account number with your payment.

Mail Payments

  • Mail cheques to:
    Rural Municipality of Dauphin
    [Insert Office Address]

  • Include your tax roll or utility account number on the cheque.

Pre-Authorized Payments

  • Monthly or annual automatic withdrawals are available.

  • Contact the RM office for the required forms and program details.

For assistance and to check your balance please contact the RM office at: info@rmofdauphin.ca / (204) 638-4531



Are you moving??
Please ensure you contact the RM of Dauphin Office asap if you are moving.  Additional charges for consumption may result if we are not notified immediately that you are no longer at the residence.  It is advisable to shut the inside water valve when vacating.  You will also need to fill out an change of occupancy form.